Join our passionate, dedicated volunteer team today – we would love to have you!
There are a wide variety of volunteer opportunities with Toronto Cat Rescue! If you are interested in volunteering with TCR in any capacity we would love to hear from you! Most of our volunteer roles are for adults 18 years or older. If you would like more information, please check out our Volunteer Frequently Asked Questions, call the TCR Hotline at 416-538-8592 and leave a message, or email firstname.lastname@example.org. We look forward to working alongside you!
Health Care Case Advisor
As a health care advisor, you will work as a part of a high-functioning, multi-faceted team that
triages health issues for cats and kittens within TCR’s foster program. The volunteer candidate would be de-escalating reactive responses from invested caretakers, and dealing with sick and injured cats on a regular basis.
This role is best suited for someone who enjoys driving and is able to navigate through our busy city and sometimes the GTA. As a driver you are able to choose from available requests.
Drivers are a very important part of the TCR family. TCR relies on drivers to pick up cats from TAS shelters; take cats to and from clinics; help with delivering materials for adoptathons, distribute food and medical supplies, the list is endless: we need you. To learn more about being a Driver please click on the link below.
TCR has wonderful affiliated store foster locations for our kitties while they wait for their forever families to adopt them. We are currently seeking volunteers to visit the cats in-store to make sure they have fresh food and water, clean bedding, dishes and litter boxes, as well as spend time cuddling and playing with the cats. There are various locations, including Toronto, GTA and Kitchener, Guelph & Waterloo. Please click here if you are interested in becoming a store volunteer.
General Inquiries Coordinator
Overview: TCR receives daily calls and emails from the public dealing with a wide variety of topics, from media interview requests, to requests for information, interest in volunteering, offering donations, etc. The General Inquiries team checks messages, forwards them to the appropriate person and responds to inquiries when necessary. The team consists of 7 volunteers each assigned a specific day of the week to handle all non-adoption related voicemail and email messages from 9:00 am to 9:00 pm.
The role of the coordinator is to ensure all shifts are covered, all messages are promptly forwarded, or answered and provide support for General Inquiries Administrators when necessary.
Goal: To provide superior customer service by ensuring that all public inquires are handled in a professional manner within 24 hrs.
– Ensure that all information requests are dealt with in a 24 hr period
– Screen and train new volunteer administrators as needed
– Support GI administrators by dealing with more challenging information requests
– Ensure all shifts are covered
Goal: To keep our adoption counsellors organized so they can match cats with their new families quickly, which in turn helps TCR save more lives.
All TCR cats available for adoption are placed on our website and potential adopters contact us through email or voicemail to arrange a screening interview.
Our adoption lines are busy – some months handling more than 500 inquiries. Each adoption administrator is assigned a specific weekly shift 9am -3pm or 3pm – 9pm. During the shift you will monitor all inquiries, forward inquiries to the appropriate Adoption Counsellor and log the inquiries on Smartsheet (a spreadsheet program).
Retail Store Coordinator
Overview: Toronto Cat Rescue is a volunteer-run organization. The cats in our program are located in foster homes or at our retail adoption partnership locations, such as PetValu, Petsmart and smaller independent shops. We are looking for a reliable and highly organized candidate to take on a leadership role in managing the relationship between TCR and the store.
Goal: Maximize the number of cats adopted by facilitating a strong relationship between Toronto Cat Rescue and our partner retail adoption locations.
Several times throughout the year, Toronto Cat Rescue holds special weekend adoption events to increase the number of cats adopted, thus enabling us to save more cats.
The Event Screener role is perfect for people who want to be involved in our rescue effort but are not able to take on a weekly commitment. The role involves helping to organize special adoption events by setting up cages, looking after the needs of the cats during the event and matching cats with prospective adopters. Event Screeners are asked to volunteer for a minimum of two events a year. Training is provided to help with the screening part of the role.
General Inquiries Line Administrator
Overview: TCR receives daily calls and emails from the public. These can vary from media interview requests, requests for information, interest in volunteering, offering donations, etc. We are looking for individuals to join our General Inquiries team to check messages, forward to the appropriate party and respond to when necessary. Each volunteer is assigned a specific day of the week to handle all incoming voicemail and email messages until 9:00 pm on their shift day.
Goal: Provide superior customer service by ensuring that all public inquiries are handled within 24hrs.