Foster Home Screener

127089614_3552602554853822_5721489344445478333_n.jpg

Goal
Interview potential foster homes to make sure that they're fit to foster for us. New foster homes are the backbone of our organization, but we need to make sure that our new foster homes properly understand the role and are prepared for the work involved in fostering.

Help Us Make a Difference
Foster Home Screeners review new foster home applications and screen applicants by phone. The foster home screener also explains the foster role to new applicants, emails successful applicants TCR guides and manuals and answers new foster parents’ questions about the program. This role is a great opportunity for those who are interested in helping cats in a meaningful way from the comfort of their own home. If you have 3-4 hours available each week and excellent communication skills, TCR needs your help!

Essential Duties & Responsibilities

  • Review and respond to new foster home applications within 48 hours

  • Conduct screening conversations with applicants via telephone

  • Provide new foster home volunteers with the appropriate training materials and documentation via email

  • Clearly explain the role, duties and expectations of foster parents

  • Liaise with Foster Screening Coordinator and Intake Coordinators via email regarding status of applications.

  • Answer general inquiries about the foster program

Qualifications & Expectations

  • Must be 18 years or older

  • Customer service experience

  • Highly organized

  • Excellent phone skills, enjoys talking to people

  • Able to multi-task and juggle many applications at a time

  • Able to retain information and take detailed notes

  • Team player

  • Proficiency with Gmail and Google Docs and Google sheets

  • Compassionate, patient, pleasant and positive nature

  • Able to achieve results and meet deadlines with little to no supervision

  • Able to troubleshoot problems quickly and professionally

  • Able to access email and telephone at least daily

  • Good judgement skills to make sound decisions on suitability of applicants

  • Familiarity with TCR's foster program

Training new volunteers takes time. As such, we ask that applicants be available to commit to at least 6 months of their time.