Toronto Cat Rescue operates a “Help for Cats” (or “Line 3“) hotline for people inquiring about surrendering their cats, rescuing local strays or helping feral cats in their community. This helpline is one of the only ways that Torontonians can seek advice and assistance for their ‘cat problem’, and it is entirely volunteer-run.
We are desperate for volunteers to help with this line. If you are a self-motivated person who loves to help and offer advice about cats – this is the volunteer role for you! You will have one shift per week where you will pick up and reply to phone calls and emails from the public. Coordinators can expect to devote at least 2-4 hours on the day of their shift to answering and returning inquires, with follow-up during the rest of the week also being required. Communication during a shift is done from your home or work using your own phone and email account, so regular email access is mandatory. Experience with Trap-Neuter-Return and feral cats is an asset, but is not necessary. Training is provided. This role requires a minimum commitment of 6 months.